Lisa Firnberg is the Information & Data Director for NCRP (National Committee for Responsive Phianthropy) and she will be talking to us about making impactful changes, and re-energizing staff trust and enthusiasm for the Salesforce system. Just like home makeover project, we’ll tackle decluttering, re-organizing, what to do with all those storage boxes in the basement (old, messy data, anyone?), and cosmetic and structural changes to help users love the home they have! Session attendees will come away with a tangible checklist of ideas and strategies they can use any time they find themselves facing a Salesforce org in need of a refresh. This session is ideally for internal Administrators at small-to-medium organizations. Lisa's industry experience and real-life examples will come from the nonprofit sector, but could certainly be applicable across industries.