2025 was a very exciting year, with many companies testing new and promising AI solutions. But did we actually manage to improve marketing, sales, or customer service?

We are probably still in the early phase of realizing the benefits of using AI to improve business outcomes. However, we are seeing more and more use cases where decision engines and LLMs can truly make a difference.

On February 25th, we will have two very exciting customer presentations from organizations that have successfully started their Agentforce journey with Salesforce to improve the services they provide to their customers.

Please come and join us to hear from Handelshøyskolen BI and Sarpsborg kommune!

Agenda:

16:00 - 16:45 - Registration & Welcome & Networking

16:45 - 17:45 - Release Notes Presentation

17:45 - 18:00 - Break

18:00 - 18:30 - Agentforce Use Cases at BI Business School by Kjersti Mellingen, Product Manager Studenthverdag at BI Norwegian Business School

18:30 - 18:40 - Break

18:40 - 19:10 - Agentforce Use Cases at Sarpsborg Kommune, by Thomas Seppola Schie, Rådgiver at Sarpsborg Kommune

19:10 - ... Networking & Socializing