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Building with Agentforce: Lessons from the Real World

Sep 9, 5:30 – 7:30 PM (UTC)

Salesforce Admin Group, Norwich, United Kingdom

What does Agentforce actually look like beyond the demos? Jay will share lessons learned from taking six Agentforce projects live, how to approach an Agentforce project, what headless Agentforce means, and a live demo, followed by plenty of time for your questions.

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About this event

There’s a lot of noise around Agentforce right now, but what happens when you move beyond the demos and actually start putting it into practice?

In this session, Jay will share what he’s learned from working across six Agentforce projects and taking agents from those early conversations and design, right through to build and deployment.

Rather than talking about what Agentforce could do, this session will focus on Jay’s experience of what it’s actually like to deliver with it, the lessons learned along the way, how he approaches Agentforce projects, and the things teams should be thinking about before they start building.

We’ll cover:

* Lessons learned from six Agentforce projects

* How to approach an Agentforce project and where to start

* Things to think about before you start building

* What headless Agentforce actually means

* A live headless Agentforce demo

* Q&A and open discussion

Whether you’re already working with Agentforce, starting to explore where it could fit, or you’re simply curious about what it looks like outside of the Salesforce demos, this should give you a practical view of Agentforce based on real project experience.

And because it wouldn’t be a Salesforce community event without a little something extra, we’ll also have some swag up for grabs and a certification voucher give away! 🎉

Bring your questions, come and meet some of the local Salesforce community, and we’ll make sure there’s plenty of time to get into the discussion.

Speakers

  • Jay Florence

    Digital Modus

    Solution Architect

  • Jolie Cooper

    ProvenWorks

When

When

Wednesday, September 9, 2026
5:30 PM – 7:30 PM (UTC)

Agenda

Doors Open
Welcome & Update From Organisers
Building with Agentforce: Lessons from the Real World
Wrap Up
Meeting Close
Doors Close

Group Leaders

  • Chris Harris

    Cloud Robots

    CTO

  • Leanne Botwright

    MSD Animal Health

    Leader

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