
Mar 25, 2:30 – 3:00 PM (UTC)
Salesforce Admin Group, Moka, Mauritius
Join us for a deep dive into Agentforce! We are moving past the theory to show you a live demo of a real-world use case we recently implemented. Discover how we leveraged autonomous AI agents to solve complex business challenges, learn implementation best practices, and get your questions answered.
We hear a lot of buzz about AI, autonomous agents, and the future of CRM—but what does it actually look like when deployed in a live Salesforce environment? If you are curious about how to move from AI theory to practical reality, this session is for you.
In this event, we are pulling back the curtain on a recent project where we successfully implemented Salesforce Agentforce. We will walk you through the entire journey, from identifying the initial business problem to the final deployment, and top it off with a live, hands-on demonstration of the solution in action.
What You Will Learn:
The Business Use Case: A breakdown of the specific problem we needed to solve and why Agentforce was the right tool for the job.
Architecture & Design: How we structured the data, set up the agent actions, and ensured secure, grounded AI responses using Data Cloud and the Einstein Trust Layer.
Live Demo: Watch the Agentforce implementation working in real-time.
Lessons Learned: The hurdles we faced during implementation, how we overcame them, and best practices you can take back to your own org.
Who Should Attend?
Whether you are a Salesforce Administrator looking to understand declarative AI tools, a Developer curious about custom agent actions, or an Architect planning your company's AI roadmap, this session will provide valuable, real-world insights.
Space is limited, so be sure to RSVP today. We look forward to seeing you there!
Spoon Consulting Ltd
Consultant
Wednesday, March 25, 2026
2:30 PM – 3:00 PM (UTC)
Community Group Leader
CONTACT US