The beauty of the Salesforce platform is that customizing it is fast, easy, and accessible. But the superpower of automating everything comes at a price: over time, your org builds up a vast amount of small (and large) customizations and you get reports of errors, locking problems, or degrading performance.

Let’s have a conversation on complexity - how can we assess it and get a better understanding of what’s happening, what are the core problems, and what can we do to avoid problems, reduce the impact of changes and steer clear of common problems.