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A Practical Guide to Creating an Effective Salesforce Center of Excellence

Jul 19, 2023, 10:00 PM – Jul 20, 2023, 12:00 AM

Mike Martin gives an overview of his Center of Excellence research

About this event

Did you know that 91% of companies that report the highest levels of ROI from Salesforce have a Center of Excellence (COE) in place? This how-to handbook outlines how establishing a Salesforce COE can help businesses get the most bang from their investment. Topics covered include: Team roles and structure, Delivery standards and processes, Change management, End-user support, and Education and growth

Speaker

  • Mike Martin

    10K Advisors

    Chief Customer Officer

When

When

July 19 – 20, 2023
10:00 PM – 12:00 AM UTC

Agenda

Welcome and mingle
Celebrations
Speaker
Networking and wrap-up

Group Leaders

  • Jason Adkins

    RNL

    Leader

  • Margaret Adkins

    Innovate!

    Community Group Leader

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