Salesforce Innovation: From Customer Loyalty to AI-Powered Discovery

Sep 26, 12:00 – 3:30 PM (UTC)

Salesforce Admin Group, Jaipur, India

Join us for an engaging Salesforce community session featuring two independent talks exploring emerging capabilities and innovative approaches across the Salesforce ecosystem. From Loyalty Management to AI-powered Salesforce Org Discovery with Claude, discover new ideas, practical insights, and possibilities shaping the Salesforce ecosystem.

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About this event

Join us for an exciting Salesforce community event bringing together two insightful sessions covering different areas of innovation across the Salesforce ecosystem.

What to expect

Session 1: Salesforce Loyalty Management

Explore how Salesforce Loyalty Management helps organizations build engaging and personalized loyalty programs. Learn about the customer loyalty journey, program architecture, tiered structures and benefits, transaction journals and points, localized experiences, and personalized offers, rewards, and vouchers.

AI-Powered Salesforce Org Discovery Using Claude

Discover how AI can transform the way Salesforce professionals approach org discovery. Learn how Claude can help analyze Salesforce environments, understand configurations and customizations, uncover insights, and accelerate discovery activities for architects, consultants, and delivery teams.

Whether you're a Salesforce professional, architect, developer, consultant, admin, or someone looking to explore the latest possibilities within the Salesforce ecosystem, this event will provide practical insights and new perspectives you can take back to your projects.

This is a great opportunity to learn from experts, connect with fellow Trailblazers, and explore how Loyalty Management & Claude AI are shaping the future of customer engagement and business operations.

Come join us in Jaipur for a evening of learning, networking, and community collaboration.

Let's learn, connect, and grow together as a community!

Speakers

  • Pradhumn Sharma

    Valuehub

    Loyalty Management & Data Cloud Evangelist | Salesforce Technical Consultant

  • Milan Bilochi

    Dotsquares

    Salesforce Technical Lead

When

When

Saturday, September 26, 2026
12:00 PM – 3:30 PM (UTC)

Agenda

12:00 PMRegistration & Networking
12:30 PMWelcome & Group Introduction - Yogesh & Uma
12:45 PMUnlocking Customer Loyalty with Salesforce - Pradhumn Sharma
1:30 PMReading the Ruins: AI-Powered salesforce Org Discovery - Milan Bilochi
2:15 PMQuiz Session
2:30 PMDinner & Networking

Group Leaders

  • Yogesh Sharma

    Dotsquares

    Leader

  • UmaShankar Arora

    KaizenRise

    Community Group Leader

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