Slack is where teams collaborate, but without context, conversations often turn into back-and-forths and manual lookups.

In this session, we’ll focus on how Salesforce Channels in Slack solve this by bringing the right Salesforce data directly into your team’s workflow — right where discussions are happening.

We’ll also look at how Slackbot uses this context to become more useful — helping teams surface information, take action, and reduce time spent switching between tools.

In this session, we’ll cover:

• What Salesforce Channels are and how they work in Slack

• How to connect records, accounts, and opportunities to channels

• How Slackbot leverages Salesforce context to provide smarter responses

• Practical examples of how this setup improves team productivity

This is a hands-on, practical session focused on how teams actually use this in real life, not just what the features are.

If your team is constantly switching between Slack and Salesforce, this session will show you how to bring everything together in one place.