Ever wondered how Trailhead badges actually come to life?

In this behind-the-scenes session, Kelly Hamilton, Lead Quality Manager, Trailhead Content Quality & Engineering at Salesforce — will take us on an inside journey into the world of Trailhead.

We’ll explore:

• How badges are designed and built
• What goes into maintaining and updating content
• How releases and platform changes impact badge maintenance
• The quality process behind Trailhead modules
• What happens before a badge reaches you

If you’ve ever been curious about how the Trailhead ecosystem works under the hood, this session is for you.

We’ll also have a live audience Q&A, so come prepared with your questions about Trailhead badges, content updates, maintenance cycles, and everything in between.

This is your chance to hear directly from the team behind the magic.