Join us for this exciting event to learn about Service Cloud directly from Salesforce themselves! Greg is a Senior Solutions Engineer with the Service Cloud team.
Service Cloud has added some major features in recent releases boosting new capabilities around Field Service Lightning, LiveMessage, and Omni Channel.
We'll also hear from Lucas Cummins about a recent project that he started with code but ended up solving with just point-n-click configuration. A great testament to the power of the platform!
5:00pm - 5:30pm : Eat, Network
5:30pm - 6:00pm : Lucas Cummins - From Code to Config
6:00pm - 7:00pm : Greg Johnson - Service Cloud