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ConnexionsCX : Where AI and Salesforce Meet (5/16 6:30pm)

May 16, 2019, 11:30 PM – May 17, 2019, 2:00 AM

Salesforce Developer Group, Houston, United States

Admin? Developer? Architect? Regardless of your current role, as long as you aspire to learn more about Salesforce, you'll find a welcoming community of learners here. Join us for our monthly meeting : we will enjoy food and drink as we talk tech and all things Salesforce. Bring your ideas, thoughts, and your toughest questions and see if our community of "Trailblazers" can't lend a helping hand.

About this event

This month we're in for a special treat. Brian Matthews, Salesforce Architect, Founder, and (self-described) Head Nerd at Neuraswitch, will be giving us a deep dive on their latest product offering, ConnexionsCX. We live in exciting times and with Salesforce have the unique opportunity to be at the confluence point of business and the latest and greatest in technology. Join us for the opportunity to see where the platform is headed and hear from some of our extremely talented Houston Salesforce professionals!

ConnexionsCX enhances both Sales and Service Cloud by continuously analyzing your customer conversations to create higher levels of engagement in the future. With ConnexionsCX, the customer is matched with an agent that best fits their personality in order to create a more personalized interaction. Once connected, ConnexionsCX transforms your typical customer call by providing real-time transcription, emotional analytics and unique integration with Einstein. Turn every call into a great conversation with ConnexionsCX.


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Admin? Developer? Architect? We are a community of learners. Regardless of your current role, as long as you aspire to learn more about Salesforce, you will find a welcoming community here.

Join us for our monthly meeting : Bring your ideas, thoughts, and your toughest questions and see if our community of "Trailblazers" can't lend a helping hand. We will enjoy food and drink as we talk tech and all things Salesforce.

Topics vary from month to month - we try to stay on top of the latest trends and changes in the platform, while also making sure to shine light on various other features you may come across in your work.

We love our community speakers - if you've found something in the platform that is meaningful to you and would like to share with the group, you are more than welcome to. This can be casually during the Open Campfire part of our meeting, or if you would like to dive deep, please reach out to one of the group leaders about presenting.


Speaker

  • Brian Matthews

    Neuraswitch

    Founder

When

When

May 16 – 17, 2019
11:30 PM – 2:00 AM UTC

Group Leader

  • Keegan Klauke

    Community Group Leader

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