Join me in the Sky Watermark (Livingston) office for June's User Group meeting. Full agenda items will be published in due course but make sure you reserve a space for our summer meeting!
Lorraine is a founder member of Bluewave Technology and Director of Service Delivery. She has oversight of all Bluewave customer engagements in the UK & Ireland and leads a growing Salesforce delivery practice of highly skilled consultants that consistently achieve impressive CSAT scores . With more than 20 years experience enabling organisations achieve their business goals, Lorraine specialises in an adaptive delivery approach to ensure Bluewave’s customers operationalise effective Salesforce solutions for positive business outcome.
Fran Donaghy
Fran joined Salesforce in 2005. In her current role as Principal Success Manager she ensures customers are successful and get the full benefit from their investment in Salesforce. This is achieved by identifying customer who need help and provide them with the resources to improve adoption, best practice and product usage. As a member of the Success Team, Fran works with customer's on a 1-2-1 basis and deliver 1-2-Many programs such as Circles of Success, Webinars and Workshops. Fran has also been a Senior Instructor, training end users and system administrators.