28th November 2019 - Meeting

Birmingham, UK Administrators Group
Nov. 28, 2019, 2 p.m.

About this Meeting

We will be publishing more detail on this event very soon.. so watch this space!

Craig Coates

JELD-WEN Europe Limited - Customer Story

Field Service Lightning – harmonising across countries and brands

As a business that has grown through acquisition, JELD-WEN Europe is made up of many historic brands and their corresponding legacy processes and systems. The driving ethos in our SF implementation has been best practice and process harmonisation. We want to bring together all our different components under one Org and operate on a single platform with a small allowance for local variance. One of our key areas is how we serve our customers in the field, be it installing products, carrying out repairs, completing inspections, and other topics. We have a mixture of resources available across the almost dozen countries we operate in and Field Service Lightning allows us to manage these resources effectively alongside our workload to ensure we are providing the best customer experience possible.

Salesforce Labs

Join us for a fun-filled, engaging, and informative session all about free resources available to you so you can level up your knowledge on Salesforce Labs. Join fellow Community Groups to learn about new, free, and customizable Salesforce Labs solutions available on AppExchange. 


28th November 2019 - Meeting

Craig Coates

Salesforce Developer - Jeld-Wen

Salesforce Developer at JELD-WEN Europe, part of a global manufacturing business for the building industry.

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Nov. 28, 2019
2 p.m. - 6 p.m.


The Studio
Cannon Street Birmingham, B2 5EP

Group Leader

Leanne Harkin

Leanne Harkin



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