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Integrating Salesforce and Telephone Functionality using Twilio

About this event

Hello all!

Please join us for the next Bay Area Salesforce Developer User Group event on Wednesday, July 30th,  at our 123 Mission St location! Twilio will be joining us to share use-cases for integrating telephony features with Salesforce.

To get a taste of what we will see, check https://www.youtube.com/watch?v=RFJcNOCqVuU and https://www.youtube.com/watch?v=kM5Ty0cO-AU. Twilio can handle click-to-call, call centers within Salesforce using OpenCTI, outbound dialers,  SMS integration (creating cases, two-way conversations, outbound notifications), mobile marketing, and more.

You may wish to install the Twilio-Salesforce library (https://github.com/twilio/twilio-salesforce) and to check some of the Twilio-related posts on Salesforce Developers (https://developer.salesforce.com/search?q=Twilio).

This is my first meetup as user group leader, and I'm very excited about the opportunity. We're going to try something a little different: After Twilio presents, we're going to break into two or three groups and do some peer-to-peer helpouts. We'll have assigned group leaders, and members of each group can ask about anything Salesforce- and Salesforce-dev-related. It's like Salesforce Answers, Force.com Developer Forums, and Salesforce StackExchange LIVE!

Agenda:
6:00-6:30 Arrive, eat, mingle
6:30-6:45 Jobs board
6:45-7:45 Twilio - Integrating Salesforce and Telephone Functionality
7:45-8:30 Live Experts

Hope to see you there!

David

When

Wednesday, Jul 30
6:00 PM - 8:30 PM (PDT)

Where

Salesforce
123 Mission Street San Francisco94105

Group Leaders

  • Daniel Peter

    Daniel Peter

    Robots & Pencils

    Salesforce Practice Lead

  • Cynthia Saalfeld

    Cynthia Saalfeld

    O'Reilly Media

    Leader

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